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Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Topic: Disability Rights  |  Show questions and answers for all topics

How does medical boarding work?

It depends on the company's pension or provident fund rules, but usually they leave it to the insurance company to decide whether you qualify. If you do, you will be paid a monthly stipend.

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Will withdrawing my provident fund affect my disability grant income?

It depends whether your monthly provident fund withdrawals put you over the maximum allowed income to qualify for the disability grant.

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How can I apply for a disability grant if I cannot get to the SASSA office?

You can ask a family member or friend to apply on your behalf. They must take a letter from you and a doctor's note saying why you can't visit the office yourself.

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Can I be denied a disability grant because I have orthopaedic or prosthetic device?

If your disability has been improved or corrected with assistive technology, you may no longer qualify for the grant.

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How can people who cannot personally go to Home Affairs get their IDs?

You can make a sworn affidavit explaining his position and try to apply for it as his parent/guardian.

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How does payment work if you have been medically boarded?

If you are registered with an insurance policy or provident fund that provides disability benefits, you can submit a claim for a monthly stipend.

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Will the government compensate me for my chronic illness from when I was diagnosed?

No, if your application for a disability grant is approved, you will only be paid from the day you applied.

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What can I do about being declined for a disability grant even though I suffer from multiple ailments and am in constant pain?

You can ask SASSA to reconsider your application. You can also appeal to the Minister of Social Development.

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Can I reopen my worker's compensation case if I was retrenched after being injured on duty?

If your injury happened less than two years ago, your injury on duty case should still be open.

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Is there a way to take up the problem of being denied a disability grant?

You can apply for a disability grant at your nearest SASSA office.

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