Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

What should we do now that my son's Child Support Grant payment has stopped because the primary care giver died?

You should go to the SASSA office and explain the situation and why you are applying for the Child Support Grant.

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How can I take custody of my 16-year-old sonĀ andĀ change hisĀ surname to mine?

Both of these issues can be resolved through mediation to reach an agreement or parenting plan, which can then be made an order of court.

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Can refugees in South Africa apply for resettlement to another country?

Unfortunately not. UNHCR says that refugees are identified for Resettlement based on their protection needs.

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What happens to my visa if I, a non-citizen, divorce from my permanent resident spouse?

The Director-General of Home Affairs can issue an order that will allow a foreign ex-spouse who applies for a visitorā€™s or relativeā€™s visa to stay in the country.

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Can the payment on rental arrears be increased unilaterally by your landlord without negotiation and agreement with you?

It should be possible to come to an agreement about the payment of rental arrears, as well as to compel the landlord to repair the premises and refund you for repairs undertaken at your own expense.

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Is interest that is automatically reinvested considered to be income for purposes of SASSA pension calculations?

Yes, interest that is automatically reinvested would be considered as income.

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How can IĀ get a South African ID so that IĀ can further my studies?

If either of your parents has permanent residency in South Africa, you would qualify to apply for permanent residence too. Then after five years, you could apply for citizenship by naturalisation.

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My landlord exploited and over-charged us because we only had a verbal lease agreement, and eventually evicted us. Can he get away with that?

You can lay a complaint against him at the rental housing tribunal and also against the estate agent who tried to evict you illegally.

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My son has schizophrenia. SASSA has declined his disability grant application. What can I do?

Perhaps your most immediate action should be to appeal this denial.

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What do I do now that the bargaining council has transferred my provident fund to my new employer?

Provident fund can only be paid if the industry of your new job is different from the industry of your old job.

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